Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Braxton

Barbara Braxton

February 6, 2026

5  out of  5
rating by Barbara Braxton
"Every time l have a issue, Shayla always ready to take care of it. I love her friendly and professional attitude. I love the service they provide."
We responded:
"Wow, thank you for the 5-star review, Barbara! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Brenda Janeway

Brenda Janeway

February 5, 2026

5  out of  5
rating by Brenda Janeway
"Fantastic place for insurance very nice and helpful!"
We responded:
"Thank you for the 5-star review, Brenda! Here on State Farm Agent Derek McCoy’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Jeff Gehring

Jeff Gehring

February 4, 2026

5  out of  5
rating by Jeff Gehring
"Super efficient and friendly. It's nice to know all my insurance needs are in such great hands."
Profile photo of Jessie Everett

Jessie Everett

February 3, 2026

5  out of  5
rating by Jessie Everett
"Amy kept in touch with me and kept me sane after my accident."
We responded:
"Thank you so much for the 5-stars, Jessie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Derek McCoy’s Team anytime."
Profile photo of Love Henderson

Love Henderson

January 30, 2026

5  out of  5
rating by Love Henderson
"I love working with you guys I feel very confident and happy that I chose you guys thank you so much."
We responded:
"We appreciate your review, Love. We are so happy that you had such a wonderful experience with State Farm Agent Derek McCoy’s Team here in Mountain Home ! "
Profile photo of Patricia Duncan

Patricia Duncan

January 28, 2026

5  out of  5
rating by Patricia Duncan
"Shyla was outstanding and very easily helped me through a transition that I thought would be more difficult!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Linda Outten

Linda Outten

January 22, 2026

5  out of  5
rating by Linda Outten
"The office is great I am so pleased. They respond quickly and are so professional. I am so glad to have them."
We responded:
"Linda, we are so happy to be your insurance agent here in Mountain Home. We are ready to help with any of your questions around Auto Insurance, Home Insurance, Life Insurance, etc.. and it's a pleasure to have you as one of our State Farm policyholders. If there's anything we can do for you in the future don't hesitate give us a call. Thank you! - Derek McCoy"
Profile photo of Becky Lundy

Becky Lundy

January 22, 2026

5  out of  5
rating by Becky Lundy
"Payment problem"
We responded:
"Thanks so much for the amazing review, Becky! We really appreciate your support here in Mountain Home . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Derek McCoy’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Mountain Home . "
Profile photo of Sean Cunningham

Sean Cunningham

January 19, 2026

5  out of  5
rating by Sean Cunningham
"Fantastic and attentive service! I highly recommend!!"
We responded:
"Thank you for the fantastic review, Sean! We are always here to help with your insurance needs here in Mountain Home . "
Profile photo of Kris Daniels

Kris Daniels

January 16, 2026

5  out of  5
rating by Kris Daniels
"Very helpful!"
We responded:
"Thank you for taking the time to leave such a great review, Kris. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Boye Gary

Boye Gary

January 9, 2026

5  out of  5
rating by Boye Gary
"Shylah always very patient and helpful towards me. Insurance details are not my favorite cup of tea but she goes the extra mile every time!"
Profile photo of Clayton Younker

Clayton Younker

January 8, 2026

5  out of  5
rating by Clayton Younker
"Very helpful great place to get insurance."
Profile photo of Dennis

Dennis

January 5, 2026

5  out of  5
rating by Dennis
"Very good service!"
Profile photo of M c

M c

December 22, 2025

5  out of  5
rating by M c
"Very easy to deal with nice people"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Tamara Harvie

Tamara Harvie

December 12, 2025

5  out of  5
rating by Tamara Harvie
"Lianne talked me through my policy needs and came up with the best coverage for my needs. She was so professional, efficient and friendly. Thank you Lianne!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Tonya Harris

Tonya Harris

December 11, 2025

5  out of  5
rating by Tonya Harris
"Craig was of great assistance with moving my insurance over to State Farm THANK YOU"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Unknown Person

Unknown Person

December 1, 2025

5  out of  5
rating by Unknown Person
"Skylah May was extremely professional, patience and has wonderful customer service skills. A rare find these days! I needed help with my auto policies and took a bit longer than I expected. Thank you Shylah for your help. Irma Margaret Gretchen Robinson"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of David A Arwood

David A Arwood

November 17, 2025

4  out of  5
rating by David A Arwood
"Great insurance. May had a problem or two over the years. But , overall Great company."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
Profile photo of Sandy I

Sandy I

November 16, 2025

5  out of  5
rating by Sandy I
"Very nice and attentive staff. They handle all our insurance needs. Very competitive rates."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Randy Swearingen

Randy Swearingen

November 12, 2025

5  out of  5
rating by Randy Swearingen
"Shylah with Derek McCoy at State Farm provided me with outstanding customer support and service. I would highly recommend her to anyone. She is the real deal."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Merrie Olmsted

Merrie Olmsted

November 12, 2025

5  out of  5
rating by Merrie Olmsted
"Craig was very helpful and a joy to talk to!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Tina Harrah

Tina Harrah

November 11, 2025

5  out of  5
rating by Tina Harrah
"Leane is very knowledgeable, efficient, patient and easy to speak with! She helped me save my Insurance from just my Jeep policy to also my home becoming insured cheaper for the 2 than just my home by saving hundreds on my multiple policy than with my Mortgage Company."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of A O

A O

November 10, 2025

5  out of  5
rating by A O
"Craig was a pleasure to work with. Very knowledgeable, professional and personable"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jerre Turner

Jerre Turner

November 7, 2025

5  out of  5
rating by Jerre Turner
"Rachel was very helpful, excellent Lady"
We responded:
"Dear Jerre, Thank you for your wonderful 5-star review! We are thrilled to hear that you had a great experience with our State Farm agency in Mountain Home, Arkansas. Our goal is to provide outstanding service for all your insurance needs, including auto insurance, home insurance, and life insurance. Your feedback inspires us to continue delivering the best possible care to our valued clients. If you ever have any questions or need assistance, please feel free to reach out. We appreciate your trust in us and look forward to serving you for many years to come! Warm regards, Derek McCoy State Farm Agent, Mountain Home, Arkansas"
Profile photo of Franklin Romine

Franklin Romine

November 6, 2025

5  out of  5
rating by Franklin Romine
"I'm bad about forgetting to pay on time.And they always give me a call to make sure I remember and I really appreciate this!!!"
We responded:
"Hi Franklin, Thank you for your 5-star review! We're so glad to hear that our reminder calls are helpful for you. Our goal is to provide outstanding service and support, and we're happy to assist you in any way we can. We truly appreciate having you as a customer. If you ever need anything else, don't hesitate to reach out. Best regards, Derek McCoy - State Farm Agent"