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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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My drunken Friends

February 20, 2026

5  out of  5
rating by My drunken Friends
"Fast friendly and efficient! I think I'm going to like it here! Thank you Lianne and Derek"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Derek McCoy’s Team. "
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Heather Graham

February 19, 2026

5  out of  5
rating by Heather Graham
"Kristen is always so helpful to research my coverage and what we are paying for it and great at explaining things to me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Virgil Wilson

February 19, 2026

5  out of  5
rating by Virgil Wilson
"She was exceptionally thorough and helpful in guiding and helping me to understand, very patient with me and my lack of understanding about the different policies"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Pamela Mason

February 18, 2026

5  out of  5
rating by Pamela Mason
"They are always available to help me. I appreciate Shylah for her help with my insurance coverages."
We responded:
"Pamela, thank you for your wonderful review of State Farm Agent Derek McCoy’s Team!"
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Linda Outten

February 18, 2026

5  out of  5
rating by Linda Outten
"The office is great I am so pleased. They respond quickly and are so professional. I am so glad to have them."
We responded:
"Linda, we are so happy to be your insurance agent here in Mountain Home. We are ready to help with any of your questions around Auto Insurance, Home Insurance, Life Insurance, etc.. and it's a pleasure to have you as one of our State Farm policyholders. If there's anything we can do for you in the future don't hesitate give us a call. Thank you! - Derek McCoy"
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Miranda Bradley

February 10, 2026

5  out of  5
rating by Miranda Bradley
"Kristen was great to work with. Very knowledgeable. Help reduce my insurance bill while adding a teenage driver."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Derek McCoy’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Mountain Home ."
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Brenda Janeway

February 5, 2026

5  out of  5
rating by Brenda Janeway
"Fantastic place for insurance very nice and helpful!"
We responded:
"Thank you for the 5-star review, Brenda! Here on State Farm Agent Derek McCoy’s Team, we are proud to serve our community and appreciate your recognition. "
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Jessie Everett

February 3, 2026

5  out of  5
rating by Jessie Everett
"Amy kept in touch with me and kept me sane after my accident."
We responded:
"Thank you so much for the 5-stars, Jessie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Derek McCoy’s Team anytime."
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Love Henderson

January 30, 2026

5  out of  5
rating by Love Henderson
"I love working with you guys I feel very confident and happy that I chose you guys thank you so much."
We responded:
"We appreciate your review, Love. We are so happy that you had such a wonderful experience with State Farm Agent Derek McCoy’s Team here in Mountain Home ! "
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Patricia Duncan

January 28, 2026

5  out of  5
rating by Patricia Duncan
"Shyla was outstanding and very easily helped me through a transition that I thought would be more difficult!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Becky Lundy

January 22, 2026

5  out of  5
rating by Becky Lundy
"Payment problem"
We responded:
"Thanks so much for the amazing review, Becky! We really appreciate your support here in Mountain Home . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Derek McCoy’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Mountain Home . "
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Sean Cunningham

January 19, 2026

5  out of  5
rating by Sean Cunningham
"Fantastic and attentive service! I highly recommend!!"
We responded:
"Thank you for the fantastic review, Sean! We are always here to help with your insurance needs here in Mountain Home . "
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Kris Daniels

January 16, 2026

5  out of  5
rating by Kris Daniels
"Very helpful!"
We responded:
"Thank you for taking the time to leave such a great review, Kris. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Boye Gary

January 9, 2026

5  out of  5
rating by Boye Gary
"Shylah always very patient and helpful towards me. Insurance details are not my favorite cup of tea but she goes the extra mile every time!"
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Clayton Younker

January 8, 2026

5  out of  5
rating by Clayton Younker
"Very helpful great place to get insurance."
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Dennis

January 5, 2026

5  out of  5
rating by Dennis
"Very good service!"
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Tamara Harvie

December 12, 2025

5  out of  5
rating by Tamara Harvie
"Lianne talked me through my policy needs and came up with the best coverage for my needs. She was so professional, efficient and friendly. Thank you Lianne!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sandy I

November 16, 2025

5  out of  5
rating by Sandy I
"Very nice and attentive staff. They handle all our insurance needs. Very competitive rates."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Randy Swearingen

November 12, 2025

5  out of  5
rating by Randy Swearingen
"Shylah with Derek McCoy at State Farm provided me with outstanding customer support and service. I would highly recommend her to anyone. She is the real deal."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Merrie Olmsted

November 12, 2025

5  out of  5
rating by Merrie Olmsted
"Craig was very helpful and a joy to talk to!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tina Harrah

November 11, 2025

5  out of  5
rating by Tina Harrah
"Leane is very knowledgeable, efficient, patient and easy to speak with! She helped me save my Insurance from just my Jeep policy to also my home becoming insured cheaper for the 2 than just my home by saving hundreds on my multiple policy than with my Mortgage Company."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Franklin Romine

November 6, 2025

5  out of  5
rating by Franklin Romine
"I'm bad about forgetting to pay on time.And they always give me a call to make sure I remember and I really appreciate this!!!"
We responded:
"Hi Franklin,

Thank you for your 5-star review! We're so glad to hear that our reminder calls are helpful for you. Our goal is to provide outstanding service and support, and we're happy to assist you in any way we can. We truly appreciate having you as a customer. If you ever need anything else, don't hesitate to reach out.

Best regards,
Derek McCoy - State Farm Agent"
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Shawn Pea

October 29, 2025

5  out of  5
rating by Shawn Pea
"Friendly faces that make u feel like your at home"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Trent Pettis

October 29, 2025

5  out of  5
rating by Trent Pettis
"Lianne was amazing to work with. Straight to the point, knowledgeable, and knows here craft. Switching to this agent saved me almost 20% across the board. Highly recommend this group and encourage you to ask for Lianne for your insurance needs! Top Shelf service and follow through."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cassandra Swearingen

October 27, 2025

5  out of  5
rating by Cassandra Swearingen
"Rachel made us feel right at home! Always so kind!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"